Our technical support will offer you help and advice. We are available for you by phone and email. If you need personal assistance, you can also book a callback date.
|+49 (0)931 / 40468-71
A comprehensive product includes comprehensive support. Our support is fast and competent and we are very pleased about our happy customers. We solve simple cases by phone or by e-mail. For complex issues we are available with our remote support.
In order to offer accurate and timely technical support, please follow these steps:
- Restart your machine and reenter the program.
- Try to repeat the process which is linked with your problem.
- For STAAD.Pro only: If your problem still exists, please delete all files in the directory except for those with the *.STD extension. Restart the program and repeat the process once again.
- If the problem is not solved yet, please contact us .